black Samsung Galaxy smartphone displaying Amazon logo

E-commerce Platforms to Face Tougher Scrutiny in India As Consumer Complaints Spike 30-40%

  • ┬áThe Central Consumer Protection Authority has stepped up its scrutiny of e-commerce platforms after a spurt in unfair trade practice.
  • According to chairperson Nidhi Khare of the regulatory body, e-commerce-related complaints have increased 30-40 percent over the last four-five years.