Zomato and Swiggy pilot restaurant dine-in pilots; Eateries aren’t biting this well

  • Ahead of the festive season when footfalls at eateries and malls are expected to rise, Zomato and Swiggy have started pilot dine-in projects in Hyderabad, offering discounts of as much as 25 percent to customers who pay their food bills through their apps.
  • However, restaurants are wary of signing up for the customer loyalty programmes because they will have to bear the discounts.